Frequently Asked Questions
As we strive to offer competitive pricing without compromising on the quality of our products or services. We regularly conduct market research to ensure that our prices remain competitive and are in line with industry standards. As a customer-focused company, we understand the importance of delivering value to our customers, and we always strive to offer fair and transparent pricing to meet their needs. Our pricing strategy is designed to provide our customers with the best possible value and ensure that they receive a high-quality product or service at a fair price.
We are located in Oakville, On.
Yes, you can definetly customize the design to look the way you like.
The typical installation time is 3 to 5 days.
Please be advised that our warranty does not cover any physical damage to the stair and railing systems, whether from accidents, misuse, or other external factors. It is important to handle the installed products with care to avoid any actions that may compromise their structural integrity. For further details on what the warranty does not cover, including environmental damages and unauthorized modifications, please refer to our full warranty terms and conditions provided with your purchase.