Privacy Policy

Introduction

Treppo Renos ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact or consultation booking forms
• Subscribe to communications from us
• Request information about our services
• Provide your phone number for SMS communications

This information may include your name, email address, phone number, mailing address, and details about your renovation project.

SMS Communications

If you opt in to receive SMS text messages from Treppo Renos, the following applies:

• Who sends the messages: SMS messages are sent by Treppo Renos.
• Types of messages: You may receive appointment reminders, service follow-ups, consultation confirmations, project updates, and promotional offers related to our staircase and railing renovation services.
• Message frequency: Message frequency may vary depending on your interactions with us.
• Opt-out: You can opt out of SMS messages at any time by replying STOP to any message.
• Help: For assistance, reply HELP to any message or contact us at info@trepporenos.com.
• Rates: Message and data rates may apply depending on your mobile carrier and plan.

SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.

How We Use Your Information

• To respond to your inquiries and provide customer service
• To schedule and confirm consultations and appointments
• To send project updates and follow-ups
• To improve our website and services
• To comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Cookies & Tracking

We may use basic analytics tools to understand how visitors use our website. These tools may use cookies or similar technologies to collect anonymous usage data. You can disable cookies through your browser settings.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time by contacting us at info@trepporenos.com or calling 647 553 7254.

Contact Us

If you have questions about this Privacy Policy, please contact us at: